45% of employees of the biggest agencies in the US are active on Fishbowl, checking in 5 times a day on average.
Why professionals trust and use Fishbowl
• They look for honesty: they value the unfiltered pulse of how their peers are feeling.
• They look for support: they can crowdsource solutions to their toughest career challenges while keeping their privacy.
• They feel safe asking questions they might not be comfortable asking in public.
• They have access to professionals who they wouldn’t have access to. Juniors can talk to seniors; different races, genders and generations can have productive conversations on crucial topics.
Workplace culture has changed
Companies with the healthiest culture actively use Fishbowl to make their employees feel like their voices matter. We have formal partnerships with companies to engage their bowl and make their culture thrive—but here are simple tips for any company to make the most of their company bowls.
1. Be proactive, not just reactive: create rituals
“Let’s support each other. What’s a challenge you’re going through this week?”
“How’s your pet doing? Share a picture.”
“What’s something you learned this week that you didn’t know before?”
“Companies should respond to negative posts. And fast. The worst thing you can do is ignore the [user.] Doing so increases the odds that others will jump in to support the complaint.”
– Harvard Business Review,
“How to keep complaints from spreading”
What people appreciate:
• addressing concerns immediately
• transparency and honesty
• feeling heard and appreciated
• talking like a friend
• a willingness to change
• not acknowledging how employees feel
• not making them feel heard
• not addressing issues right away (in minutes or hours)
• pretending like there’s nothing wrong
• not taking responsibility or accountability
• PR and corporate speak (!)
3. Make sure leadership uses their real name
> Learn more about Community Leaders
“Hey all. Jordan here. It sounds like there are some concerns about ______. Ask any questions – want to hear your thoughts.”