10 weeks on this project and flight delayed 8 of those. Yet the on time percentage for this flight is listed as 85%. Thanks, Delta.

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On time percentages are closely watched by the DOT and the data behind them are automatically reported by on-board equipment on the planes. The data are correct, but you have to look at exactly how it is defined. I forget the specifics, but I think it has to arrive more than 15 minutes late to count as delayed. The flight "arrives" when the break is set at the gate (meaning if there's a delay with the jet bridge, it doesn't count). And I think it is a one year average. Also, if it is a daily flight, and it's only delayed a lot on Thursdays because of where the inbound aircraft comes from those days or something, it could impact you much more than the statistics suggest.

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OWs transportation practice looks solid

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Indianapolis

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Damn OW1. Quite the detailed explanation. Thanks for the education. I will still complain though, just maybe leave out the on-time numbers. 😀

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Where?

Delta needs a consultant to teach them math!

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