A manager asks me to be on a client call with him for another set of ears, but it ended up being two hours and the conversations could have been easily summarized and he led the conversations, and I

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Listening to the client call is part of the apprenticeship nature of this career path. It’s supposed to help you learn how to handle calls like that on your own in the future. Also, if the manager wanted you on for another set of ears, that means he or she wanted someone listening to make sure everything was captured and documented correctly. Some clients have been known to say one thing on a call and then contract it later, so if you have two people who say “I was on the call and heard the same thing” then it’s harder for them to do that.

The call was part of your job responsibilities so I am not sure why you felt like you had to work extra to make up for the time you spent on it.

likesmart

Love this. Agree 100%.

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I spent 5 hours on a conference call with the client last Saturday, that should’ve taken an hour or less. Sometimes this stuff happens and you just have to hope it’s a one-off...

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"This entire meeting could have been an email!!!"

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Had to make up the two hours by working until 1:30 am, just felt like it wasn’t the best use of time, but couldn’t say no when he asked me. Any suggestions on speaking up or how you’ve handled a similar situation?

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Seriously OP - why tf didn’t you charge that time?

I KNOW. The partner today went on and on and o

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