Account Management

A project manager on another team was told to add fake hours to appear more profitable by their GAD. It feels really unethical. More details in comments. What would you do?

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works at

It's illegal, not just unethical. People have gone to jail over falsifying timesheets. Sooooo not worth it. (Edit: refer to Ogilvy and the ONDCP from 15 years ago.)

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I did not know about that case, so thank you for mentioning it. That’s some crazy shit. I just texted my friend to see if he can chat today. He told me in the strictest of friend confidence (we’re extremely close), so I can’t go to the GAD personally, but I want to show him the articles I found about that Ogilvy case and encourage him to share them with her.

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Do. Not. Do. Do not TOUCH with bargepole. Illegal.

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(Continued) This team shares an hours tracker spreadsheet with the client, to show how many hours the client has remaining each week. This PM was told that the team needs to “recoup costs” because last year the account was unprofitable. So he’s been told to add 5 fake hours each week, so the client pays the same but our internal labor is down. There were 6 other team members who heard the GAD give that direction. He’s terrified to go to HR or leadership because this GAD has a history of retaliating. Thoughts? My best guidance was to recap what the GAD said in an email and send it back to the whole group so he at least has a paper trail.

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I forgot to ask if the person was verbally instructed to do it or over email/slack. If there's a paper trail of the request it needs to be reported management ASAFP. Written record will already mean liability on behalf of the agency.

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It was verbally on a conference call with 4 or 5 other team members. The PM then emailed the whole team, including the GAD, to “confirm” the direction that had been given. I haven’t heard yet if she confirmed.

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