A team member rolled off while I was still new on the project. He was supposed to hold KT sessions and send documentation of old work but has done maybe ~20% of it (i.e. sending me a list of links w/o explanation) even after I've messaged him a few times about needing some things, and it's preventing me from working effectively with other workstreams. I feel like its my job to get these things from him, but at what point do i ask my manager to intervene?😦

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Posting as :
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ASAP.
You need to gather a running list of things you need. Email him. Put time on his calendar to review and cc manager

likesmart

Raise an issue on a RAID log and bring this to project leadership in writing asap..

smartlike

Right now, today

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Keeping your manager informed is never a bad idea. Now leadership absolutely needs to know. I assume he rolled off and wasn't laid-off.

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That is why I said inform first. I'd suggest next time you work out a plan on day one with the person rolling off, and send an email documenting it to your Manager. Then ping and send emails when things slip. On the 4th day or so, escalate.

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Are they ignoring you? Good luck op . Hopefully they're just busy and not being inconsiderate

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