{ "media_type": "text", "post_content": "Accidentally booked a Marriott reservation the night before I arrived in town for a 1 night trip and thus never checked in or used the room. Am I able to get points back or am I out of luck?", "post_id": "6107f7627d66640020048e44", "reply_count": 7, "vote_count": 1, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting" }

Accidentally booked a Marriott reservation the night before I arrived in town for a 1 night trip and thus never checked in or used the room. Am I able to get points back or am I out of luck?

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Just call and explain. I’m sure they’ll be accommodating.

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Did the date pass? If it’s upcoming I would call and explain

You might be out of luck but if you call and explain they may help you out

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Happened to me once, you can cancel/change the date

If it’s after, you’re probably SOL. If it’s before, they’ll likely help you. Never hurts to ask!

It’s up to the property. Based on the rules you’re a “no-show” and this forfeit the points. That said, sometimes you find a sympathetic front desk manager and they will do some magic. Might still cost you something since the rate might have changed, but it’s all up to the property.

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