Agency life project management burnout? Let’s discuss! Would love to hear why agency PMing is so crazy from in-house?

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We never have enough resources to do the actual job

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AE's inability to say no to clients or be more than an order taker is frustrating. Good prep for a career at Olive Garden, but hell on the team due to weak requirements paired with lofty expectations.

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I've never worked in house, always at an agency. But I hear you. In the near decade I've been doing this there are definitely red zone times, but I've also had lulls too that provide much needed relief. I think the right company and company culture help.

Also, I've learned it's ok to take a vacation. The company likely won't crash and burn without, just leave a detailed contingency plan for those who will cover you.

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What about project manager AE relationship? Does anyone ever feel like they control the project and it goes off the rails?

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R&R is so important, especially with a new account manager relationship. I get reminded of this whenever it happens! So many rough spots can be avoided by knowing who is in charge of what.

When I worked in house I was the PM and account manager, so there were no butting of heads. My clients were also my co-workers, which made it easier to manage that relationship. Most of the time my projects were not as intense as the huge integrated campaigns I work on now.

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Got assigned to a project was supposed to be led by the client, me supporting the client. It turns out that I'm actually expected to lead that overwhelms me. How can I set boundaries with my client ?

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Here's a quick tip
💡 Use Google’s XYZ formula: "Accomplished [X] as measured by [Y], by doing [Z]."

💡 Example: Instead of saying "worked with team members on project", say "Collaborated with 5+ analysts on go-to-market strategy by researching 20+ cities across the United States, resulting in an ARR of $1M."

💡 Last but not least, keep it concise. One or two pages max

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When the prospective client who's called in three times for 20 minute conversations talks about scheduling their "free consult"

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