{ "media_type": "text", "post_content": "All our agencies have released statements about how we're going to be more diverse and inclusive, but has any agency actually been able to deal with racist clients effectively? Or even put a plan of action in place? \n\nHad a client give us some blatantly racist feedback and everyone is choosing to play it down or ignore completely. As one of the few POC creatives who want to call this behaviour out, continuously being gaslit about the situation is exhausting. Feeling hopeless...", "post_id": "5f5fadb8a4183b001a99c924", "reply_count": 8, "vote_count": 6, "bowl_id": "5565cfca8b2b9a03009acf57", "bowl_name": "Advertising", "feed_type": "crowd" }

All our agencies have released statements about how we're going to be more diverse and inclusive, but has any agency actually been able to deal with racist clients effectively? Or even put a plan of action in place?

Had a client give us some blatantly racist feedback and everyone is choosing to play it down or ignore completely. As one of the few POC creatives who want to call this behaviour out, continuously being gaslit about the situation is exhausting. Feeling hopeless...

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We created a creative diversity group led by our CCO and head of legal. If there's an issue with casting or creative execution, you can go to the group for help pushing back with clients or changing work in production. It's working.

likeupliftingsmartfunny

We have racist clients as well. Hell our parent company has told me to do some racist shit. You can call it out, but you know that the higher ups are going to hand wave it because they prefer money over pride. Just do the best you can. Steer them a certain direction as much as possible, but don’t give up. The industry needs a reckoning.

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I would err on the side of educating the perpetrators rather than “calling it out.” Once you drop the accusation of racism you force the offender into fight for their career, threatening the security of their family and future. A bit of empathy and a private talk to mitigate ignorance can create growth that loud accusations cannot. Of course if it’s aggressive white supremacist style racism have at it.

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When do we move from education to consequences?

Especially in a business setting.

That’s really the side we don’t talk about. There is no recourse for a racist client if they are paying bills.

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What was the feedback? You can dm me

I heard about a specific person client-side being “reassigned” after a racist casting comment. Whatever that means. But they no longer work directly with the agency as far as I know.

Who was the client? DM me? Sorry about this ugh...

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