Analyst: *starts to speak on a client call*
Manager:

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likefunny
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I have heard an analyst say something very compelling that even a partner didn’t come up with. Everyone on the call deserves a chance to speak as long as I have something meaningful to say

likefunny

If your analyst is smart and eloquent let him/her talk. If not pull them aside and give them a verbal spanking.

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Train and coach your analyst better. It is our job to build the next generation of the firm.

likesmart

Depends on what they say.

I'll admit to regularly doing the "Really?". Not a career level thing, mind. The guy I have ACTUALLY banned from client calls due to excess embarrassment is a manager.

likehelpfulfunny

Would you rather have an analyst say something that you can quickly build on or correct mid-meeting or have that 1 partner who swoops in like an F-18 coming in hot and totally destroys your meeting leaving you with 5 hours of work post-meeting to build a deliverable that’s no one asked for until he brought it up?

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“Let’s take a step back. What is it we’re trying to accomplish here?”

And just like that, your working session is now a nebulous discussion on “the vision” and you still have to get the work done but without the client’s help.

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You gotta let them sweat it out a bit and let them make a few mistakes that you can jump in on to correct. Grounds the feedback conversation to examples they can actionably improve on

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This

OP keeps getting the shit analysts because good people want opportunities.

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This, but for my senior manager who has 0 people skills (i have to be careful to not "outshine the master" on the engagement since the clients and I are all friends at this point and this guy is stiff and impersonal

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The associate I work with is extremely smart AND great with people. I encourage him to speak up on calls even more than he does. We also paired him up with a client team member who is lazy and combative and this associate is now the only one who can get any info out of this guy. It’s more the person than the level. I’ve worked for partners who I cringed every time they talked to the client. Always saying the wrong thing.

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What did they say? I must admit you should probably never let me speak on calls, I say the weirdest things when nervous but other associates on project are impressive

funny

I feel that way when managers speak, usually the SMs are ok

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On my 2nd project, I was asked to handle all client interviews (manager was leaving the firm and couldn’t be bothered but I didn’t know that yet). Ended up being an invaluable experience and I have never felt nervous in front of a client since

Well sorry lol

Also manager- You did not build a good relationship/rapport with the client. We are going to roll you off this project now and have informed your coach.

Weird as a first year staff I manage multiple work streams simultaneously by myself with very little input from my manager. I don’t remember the last time I looped in my manager on a client call. You all have to stop with the hand holding.

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