{ "media_type": "text", "post_content": "Any tips on how to deal with clients with super nasty personalities?", "post_id": "5a5913a2731e760013810d7d", "reply_count": 4, "vote_count": 2, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting", "feed_type": "crowd" }

Any tips on how to deal with clients with super nasty personalities?

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Kill em with kindness... pretend you don’t pick up on their nastiness and don’t react in kind... blow off steam after work at dinner with co workers

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Don’t show any weakness, try to build a personal relationship, find commonality

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Lots of patience, be stern but professional and have a good poker face.

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Document everything...it will drive them nuts but at some point they will complain to your leadership and you will need all of that to cya

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