Any customers of Marcus by GS? Thinking of opening a savings account. Never had any account with them. Would like to know how the customer service, website and app has been for you.

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Have had a Marcus account for 2 years now, website and app have been fine - no complaints there. Haven’t had to use customer service yet because everything’s been very intuitive on their web and app!

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The review says the app doesn’t even open outside US which sounds like a red flag. I travel for work and leisure all the time and would like to know how my accounts are doing. Would be frustrating to have no access even if I don’t want to operate. But thanks for your input d1.

Personally really like them. V easy to use and intuitive. Not able to access Marcus outside the US but I track it using Mint.

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I just closed my Marcus accounts, I find Amex savings better. Same rates mostly

True on their customer service. Love them!

Schwab. All-US based customer service. Free.

I have schwab for my debit card account and brokerage, but use Marcus for their high interest savings for what I hold in cash (not as relevant this year). It’s ok to spread money across accounts!

It's been great for me. They seem to do a good job with tracking the rates for the savings account, since they seem to be one of the quickest to move it up/down based on the current rate environment. I haven't used the app or dealt with the customer service, so I can't comment on that end. I think it's a great option if you just need a place, with a relatively high savings rate, to park your money.

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