Anyone at West Monroe can talk about the kind of work that gets done in their customer solutions practice? It seems a little too centered around Salesforce, and I would like to be moving towards strategy instead.

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Used to work there, wasn't in CS, but it's mostly Salesforce implementations. Also they are big on nCino implementations for financial services clients. Highly doubt you would do strategy work in CS.

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Its what I suspected, but I wasn't sure. Appreciate the insight!

The CS practice also does strategy projects

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Is it mostly around CRM?

I recommend applying to their High tech practice. All strategy projects and they focus on CS as an offering

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