Anyone ever dealt with fraud at Marcus? Had to call three times to get them to even initiate the process, now I have to mail in a written statement, and it can take up to 45 days for a decision. My university credit union can take care of this online in an hour. Had Marcus two years no complaints, but current setting up HM Bradley.

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Same thing happened to me when I tried to transfer from Marcus to HMBradley. I didn't have to mail anything but was on the phone with them for about 2 hours before they unlocked my account.

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What happened?

Recurring charge coming out of my account for $50 three months in a row, that money is just sitting to pay off my lease in a couple months and I was lucky to even notice

The 45 day rule is a regulatory requirement. It make take less than that, but they are required to tell you that it’ll be solved within 45 days...

M1 - that’s fine, but I have to mail something in (we know usps speeds right now), wait for them to investigate, and mail back a decision. I learned they don’t do any communication by email or secure portal, it’s all mail/phone. Really surprised me for an online bank in 2021

Totally understandable on your end. Just letting you know the reason for the 45 days.

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Maybe just stick with your university credit union?

I use it for checking, this is just high yield savings

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Dear All,

Trust you are doing well.

I am looking for a job change 16 years of experience in Finance and accounting.

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Let me know if there are any openings based on my experience

Regards,
Mohammed Amjad Ali

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Additional Posts in Personal Investment Chatter

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