Anyone ever had your Bonvoy Ambassador secure an upgrade for you after your SNAs were denied?

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It’s up to the property at that point based on availability. My ambassador has sent an email in the past to the property but it was always caveated with “subject to availability”

thanks, that’s what i suspected. i told both the front desk manager and ambassador how special the occasion was etc etc so i’ve done as much as i can do. hopefully being annoying doesn’t backfire lol

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