{ "media_type": "text", "post_content": "Anyone ever received a resolution for bed bugs at an SPG property?", "post_id": "598650c22b37550016f0af71", "reply_count": 30, "vote_count": 1, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting" }

Anyone ever received a resolution for bed bugs at an SPG property?

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I did not have a severe case - call me extreme but I inspect my bed at the time of check in. There was a small black dot resembling a bed bug - I simply clicked it and gave it to be my ambassador to take action. Switched my rooms and got 25k points. Nothing to complain about.

@Consultant 2 great idea - OP, have you had any follow up?

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Your vacation?

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I got 20k for blood on sheets after they originally offered 10k.

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🤦‍♂️ obviously not

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Wait I had this problem recently and they haven't confirmed to me yet if they found bedbugs! Was it the Meridien in NY?

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@PwC1 - I had them at the meridien in NYC too sometime last year. They just came back with some fake looking report saying no bedbugs found. I had a doctor confirm it was bedbugs. The staff was completely unhelpful and I just didn't have the time to deal with them

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They gave me a bs report saying nothing was found and that they hope to see me back in the future. To which I said never again.

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Yes, 25000 points.

That seems very low? I was at a 4 star property and got a pretty severe case.

Vacation or BAU?

I can't remember if I got 20,000 or 25,000

Your blood?

🤦‍♂️ too many 🍷. I'm on vacation 👌

BCG1 - I certainly hope so 🤦‍♂️

What property???

How do you identify them?

@Consultant 2 - Holy moly, I knew it! They didn't seem as surprised as I would have expected. Definitely going to use the bed bug registry now...and email SPG directly

@PWC, yes Le Meridien in NYC! WTF

Parker Meridien? Yikes, stayed there several times.

@Deloitte OP wow, can't believe we all experienced this! I called Starwood instead of the Meridien today and mentioned I had confirmed other people had experienced the same thing and that I had been ignored when I followed up last week with Meridien. I'm so sorry they haven't done anything about it. SPG says they'll escalate it but I won't hear back for 5-7 days. Going to keep following up bc this is bananas.

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