Anyone familiar with customer success group? Currently going through interviews and not sure what to expect in terms of compensation for principal success architect role.

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Have worked with some people in that group via clients that engaged ServiceNow - seem to own overall customer engagement and strategy with a given purchase and implementation plan.

Not familiar with the title "principal success architect" - but if this is a hyrbid engagement manager and solution architect role - my very rough estimate would be 150k-175k range (also assuming this is a 8yoe+ role)

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Base. But very frankly an estimate based on more commonly found senior engagement managers and senior solutions architects comp.

Would wait for an actual SN person to weigh in before giving this any weight.

Any updates op?

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