Robotic Process Automation (RPA)

Anyone feel like their firm is really great at RPA?

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I think EY has a really strong and mature RPA practice. I believe every firm runs into the same issues with clients not truly understanding their process or data to drive automation.

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Sure. I'd be open to a referral. Send a pm and we'll get it going.

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I’m in the RPA practice at Protiviti and love it. People and culture are great. Our capabilities in RPA are still growing but we seem ahead of the curve when it comes to how we approach it and our documentation standards.

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PwC is pretty solid here, but just like EY1 said, it’s mostly about unsophisticated client governance/processes that complicate things.

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I believe our practice is growing but we need to go for more complex automations to build deeper technical skills.

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Agreed. It’ll be some time, at least 2-5 years, before major firms develop enough proficiency to properly address complex RPA use cases.

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