Anyone successfully keep intro rate with Comcast internet after multiple years? Threatened to cancel but they won’t honor what I’ve been paying this year. Sorry this isn’t a points post - cont:

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I too used to pay for phone service (never had a phone or even knew the number) and it was much cheaper. They wouldn't budge on internet only pricing.

If your goal is spending less then what you "need" may be irrelevant. It's what's less expensive that's the priority as counterintuitive as it feels. I had the same struggle when I had to add more services to lower my bill.

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Comcast use to match it. They don't any longer, they play the "new customer only" game. They also know the competion is slim to none. If you are lucky you have 1 competitor in the area. I looked at Fios, they want to run a hard credit, which credit isn't an issue but don't want a hard pull for a utility company to provide their services. Otherwise I try Fios, but same stuff happens. Your rates go up then hope they bring them down, so what's the point

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I cancelled my account and used my wife’s name to sign up with a promotional new low rate :-)

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For context Comcast has very limited competition in my area and it’s the best service so looking to stay. Only need Internet and they jacked it up this year saying they can’t honor promotional rate for a 3rd year. Debating closing my account and opening new one in my wife’s name to get promo rate at our same address. Anyone done this successfully or have any tips on how I can keep my my old rate?

Do you have any other services with them? I threatened to leave and they said I couldn't get the same promotion but I could add phone service and the price came out to be the same.

Its a good thought A1 but I don’t want any other services with them and really only need Internet

D2 that’s what I’m gonna do then. Glad to hear it worked for you

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