Anyone use Trendkite? Thinking trying out their platform for monitoring. The demos all look great in terms of actually tracking results but would love to know how real-world experience is

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Platform is useful, the people are painfully hard to deal with. Talk with Zignal too before you decide.

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They overpromise and underdeliver. Talkwalker is a better alternative but I believe it’s more expensive.

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In my experience, it's far better than Meltwater, which we used for a few years. I haven't used TalkWalker, but it does look more promising, based off of the demos I've seen.

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I have to disagree on the overpromise/underdeliver. My team has used TrendKite extensively during crisis situations and nothing catches coverage more effectively. The program definitely has a learning curve but once you know how to use it, it’s a lifesaver

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Zignal and Talkwalker are both better alternatives.

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The person from Edelman is spot on with the overpromising and underdelivering comment. They have been a hot mess to work with

The people there have turned over and having harder to work with. The tool is a good way to organize data for export but not much more.

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