Anyone with experience in more automated UAT? So ideally a platform for video playback or recordings that users can follow and record any feedback on the actual results as they interact with the system as opposed to standard excel test scripts.

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Lots of people use JIRA for this.

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Yes, please elaborate on what specific feature in JIRA enables this if you can.

OP asked about how to guide the users during UAT instead of just providing them an excel list of test scripts. That’s a reasonable ask. But, why the whole UAT needs to be automated? IMO, that doesn’t make sense. The meaning of UAT is business users testing it. If it’s automated, it should not be called UAT rather some automated regression testing

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My bad, I didn’t describe it well. I meant like a digital walkthrough of UAT. So same steps, and walking the users through it, but just not in excel. Similar to like a product tour when you first sign up for a new website.

Walkme.com?

Yeah, i was thinking more of the script being added as a guidance not automated testing. Automated UAT sounds like something my current client would do cause they don't believe in UAT.

Real User Monitoring.

Design for scaled rollouts with automatic rollbacks if higher-than tolerated failure rates. UAT needs to go the way of the dinosaur, not be automated. Automate end-to-end testing and run it both pre-merge and post-merge and the need for UAT phases goes away.

Wut??

Need for UAT as a phase but not UAT - consulting firms would never want to have the responsibility for accepting the solutions - that would still be with clients and the end users.

This is nearly 75% of what we do (not just test automation but commonly UAT automation which sometimes people feel like is an unexpected thing). There's lots of tool options out there, depends on your use case and need and technical skill. By the way, I can't keep up with demand so anyone DM me who is interested in what we do though need some coding skills.

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