{ "media_type": "text", "post_content": "applied for passport renewal at SFO consulate. VFS guys said you filled in wrong and we are sending the application back, and to refile again correctly. Got email saying it has been dispatched. However, I haven’t received the passport back till now. It’s been 10 days. I have tried following up through multiple channels. No response till now. I need to travel to india next week. any suggestions on how I can get it resolved? Their customer care phone line is charging 2.5$/min and are of no help!", "post_id": "6179e466bfbf4a002d865e34", "reply_count": 5, "vote_count": 1, "bowl_id": "58f8108c753e990016608a0b", "bowl_name": "Desi Consultants" }

applied for passport renewal at SFO consulate. VFS guys said you filled in wrong and we are sending the application back, and to refile again correctly. Got email saying it has been dispatched. However, I haven’t received the passport back till now. It’s been 10 days. I have tried following up through multiple channels. No response till now. I need to travel to india next week. any suggestions on how I can get it resolved? Their customer care phone line is charging 2.5$/min and are of no help!

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Are you close enough to walk-in? Did you try calling PRAMIT line? Keep trying that number, they do answer. After few tries, I was able to speak with someone (NYC embassy though) and she was helpful. Btw, the first 5 minutes of the call is free. Good luck.

Ya I live in Bay Area but it looks like they won’t let people in. I saw online people have tried to and security didn’t let them in. Looks like PRAMIT is nyc embassy thing. SFO has email support but not phone support. The VFS line is useless as they are a central operation that is coordinating with individual offices and don’t really have any clue unless the local office responds

When they charged me for a call, i got it reversed with my credit card company.

Ya that’s what I plan to do as well.

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