As a junior (3rd year), would you tell an intern to put some of their hours in firm time if they are telling you that X mandate took them more time because they had some technical issues and were trying to figure out how the system works?

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Posting as :
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Yes this isn’t billable time

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Generally that would not be billable. But intern time is not passed through to clients anyway.

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That shouldn't be a factor - the intern needs to record that time to a non-billable matter regardless.

More context needed.

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