{ "media_type": "text", "post_content": "Bar lost my credit card last night...I've never heard of this or dealt with it before. What Is an appropriate concession to request? Had to cancel the card, will have to update all autopays, etc.", "post_id": "59ac4d864406b90016f0d4fc", "reply_count": 44, "vote_count": 1, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting", "feed_type": "crowd" }

Bar lost my credit card last night...I've never heard of this or dealt with it before. What Is an appropriate concession to request? Had to cancel the card, will have to update all autopays, etc.

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I think the concession will likely depend on how nice of a bar it is and how much the bar owner cares if you're pissed off. Unless you are somewhere really nice and they really care what you think (most don't), don't expect anything but a "sorry but it happens" from the manager or owner. They may give you a tab or remove the charges from last night as a concession. That last part isn't unreasonable, but it's not something anyone is inclined to do. Be nice and don't have an attitude. (I bartended in college and grad school and still do sometimes at a buddy's bar. This happens sometimes and the bar owner is not liable for much. Unless you're a big deal they probably will tell you to fuck off if you try and throw your balls on the table.)

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They're not liable in a legal sense, but if they are irresponsible and lose my card I'm going to try and milk it and get as much as I can for it because of the seriousness of the matter...that's all I'm saying

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5000 SPG Points.

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Bud Latte, the King of Coffee

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Nothing. Call the CC company and quit feeling so entitled

Don't expect free drinks either free loader

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Lol entitled? If they fuck up yeah I'm going to expect them to wipe the cost from that night... it's called courtesy and respect

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A few free drinks. I don't think you generate as much revenue for them as you do for airlines and hotels so you'd be lucky to get anything significant. Keep us posted though!

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^yup. Plus one free Bud Latte

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KPMG2 picking a fight over hypothetical situations and how the world SHOULD operate, but gaining no ground because his narrative doesn't align with reality. Typical management consultant.

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^with extra caramel on top

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Sucks but shit happens. All you really have to do is make one call and update a few online accounts. Maybe 30 min effort? I think a free drink or two would be nice to apologize, but I wouldn't really expect anything.

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If they have sincerely apologized, get new cards, free drinks or whatever, and get over yourself :) Let's stop persecuting people for simple mistakes

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I think it's worth at least a free night at spg - usually 7-12k points. Call SPG and complain.

I had a similar issue at the grocery store, they overcharged me for steaks but SPG took care of it.

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Did you leave it overnight or did they lose it by the time you tried to close out?

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K2 it's a mistake. No reason to be a shitball over it

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In what world are you liable for charges to a lost card? Seems like the bank or merchant that sees the charges reversed should go after the bar that lost the card in the first place. K2 logic! 😂

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Capgemini1: I'm a freeloader because I paid for my food/drinks and THEN the server lost my card? Did I start out my night expecting free shit? Your logic is flawed and you are a douche.

Everyone else: I was very polite and the manager comped my bill for the night

I also got 10 suite nights from SPG and a $200 Delta voucher.

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If they lost my card, I'm sure as hell not paying my bill that night

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@K2 but did OP actually lose thousands of dollars? No. They understand they were wrong, and apologize. Not a big deal

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^exactly. And you're not liable for unauthorized cc charges.

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Never said anything about fighting so calm down d1

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