Best practices for building trust with a new team? I had preexisting relationships with my current team. This will be a first for me - new agency, new peeps.

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Maybe take some time and do one on one informal chats with each team member. Ask them what their goals are and find out what they’re happy or unhappy with. Do a lot of listening. The more they talk and the more you listen the more they will begin to trust you.


Work on a project together and do it well. This, not happy hours or meetings, is what builds creative bonds.


Make sure they know you have their best interests in mind, career advancement, book building, etc.


@CD1 great advice. I’ve had others do the same thing, and boy golly did it work.


And OP, don’t say “boy golly"


Hahaha was supposed to be by golly. I was raised in 1920 and by golly I’ll say this the rest of my life


Find the most liked member in your new group and fire them on the spot. Sets a nice tone of fear....I am obviously joking...but some teams fear this no matter what you say. To disperse the fear I usually ask each member what they want out of the next year with me and the agency. Then I work with them.... respect and trust take time.


I appreciate the responses 🙏

CD 4, I hear you, respect is earned side by side.

CD 1, that’s a question we don’t ask (the right) people enough in this industry - “what do you want out of this?”

CD 2, bold choice with the throwback language.

CD 3, noted 👌

ECD 2, I appreciate the insight 🙏

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