Booked a basic room at St. Regis directly with Marriott. App says I have a Suite (4x price of basic room) and room rate on app is for basic room. Has this happened to anyone before??

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Might have been upgraded when is your stay

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Email confirmation from Marriott says I have the basic room booked. I’ve refreshed the app several times and it still says suite...

Next weekend. I didn’t request an upgrade, although you can use the suite night upgrades at this property (shocking).

It happens often, and you should have the suite next week!

Yup, you were probably upgraded based on status

Congrats

Thank you all for the feedback!

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