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While we’re on the topic of teacher disrespect: https://forward.com/life/162899/what-s-with-all-the-teacher-hate/?gamp “Teachers had opted out of the capitalist game; they weren’t in this world for money. There could be only one reason for that: they were losers. They were dimwitted, unambitious, complacent, unimaginative, and risk-averse. They were middle class.”
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Per terms and conditions, they're right. Call the Platinum support line, though, and they can usually get a manager to waive it. Had a similar experience in HI with lounge access. Talked to the hotel manager and she made an exception to add on a third person.
Which country is this? Call SPG
When you get back home use the contact us live chat. Tell them you are upset and want a refund or your points back
I'm not greedy but I'll take what I can get!
That's why you just check in by yourself and ask for two keys...
This happened to me once, but their system threw a hard error at me during booking. Something about points reservations only being applicable for no more than 2 adults
Call plat concierge
Platinum, no ambassador
Call help
EY1, I like the way you think
Did that once with Hyatt. Had no issues infact had a rollaway bed waiting well laid out at checkin
Free nights should be free from what I recall from the terms. Check with SPG line. They may refund the charge.
tell them that the other person will be staying elsewhere