Can folks from other firms explain how your firm tracks (or doesn't) utilization? Deloitte's system is really broken and I want to learn about other systems out there in the market.

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Utilization / chargability are not part of my performance reviews at BCG Platinion. I've been told utilization measures each practice (design vs engineering vs risk), but not individual contributors.

It's a nice change from my last firm. No sweat if I'm on the beach for a couple weeks.

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Well, no, you BILL 40 hours because BCG charges clients by the week instead of by the hour. You still report extra hours worked through shadow codes, which is how the company tracks overloaded resources.

What kind of system based on % of charged hours is not going to be broken?

LEK doesn’t really track utilization. We have a staffing team and utilization is generally over 85-90% across the board

1. lol wut? Don’t track utilization but utilization is 85-90%?

2. Pre covid that would be correct, if calculated off the basis of 168 work hours per consultant per week

I think they are all broken. It’s just a byproduct of being in what is, at its core, an audit and accounting firm. And the big 4 will always be that.

How is it broken?

Maybe you should be more efficient with your time, so that you’re only working what you bill.

EY used to send us a monthly report but stopped. That report was really good. Now it’s actually shady because they look at Full Utilization and we can only find Effective Utilization on our own

40 hours/week x 52 weeks = 100% utilized. Vacation, holidays, sick time, etc hurt your utilization.

And there should be no downtime. You aren’t being utilized then.

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