Can someone explain to me why firms have a HC area? I don't really understand what skills/ responsibilities that HC consultants have which couldn't just be absorbed by S&O.

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HC should probably just absorb S&O

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It's a place to park Partners being out counseled

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Leadership alignment, org strategies, governance, communication and change strategy, talent management, op model and org design, stakeholder management. S&O tries to do it sometimes but I get a lot of requests for our deliverables and advice as its not as simple as some people perceive it to be.

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M&A really needs it - a brand new org structure will be in place and if the people aren't managed in a time of turmoil, the operating model can fall apart. Tech and regulatory change typically needs significant change mgmt and training as peoples jobs may change significantly

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Training and change management, structured learning and org design. I used to think it was self explanatory but it isnt and instructional design for large programs is critical.

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Btw human capital does not equal HR. Many people in HC specialize in functions like supply chain, finance, and IT and never work with HR. They understand how the business and people operate in those functions, trends, and can advise on various people strategies that are handled by the functions themselves.

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HC in Deloitte usually implies human capital. I can definitely understand healthcare consultants requiring more specific knowledge/experience

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Develop a new operating model for a function that is restructuring, align leaders across functions and geographies at the outset of a large transformation, create a change management and training program that increases the adoption of new processes and technologies.

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HC needs to focus on the people, S&O on the target state

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I do agree with EY1. Neglect of this topic is often the ruin of M&A and other large scale organizational transformations.

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Identify and take steps to implement a future state culture that enables a company's business objectives

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Leadership alignment is typically interviewing key leaders to understand their objectives, success metrics for a program, identifying potential risk areas and then developing a plan to proactively address them. You'll find despite an org spending $30m on a program not all key leaders actually want he same things out of it and measure success differently. Needs to be managed.

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If done well they should be integrated and hard to seperate

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It's more strategy. Not staff aug.

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Thanks D2- I know HC isn't the same as HR, but the only exposure to HC that I've previously had has involved things like "promoting firm-wide culture initiatives" which I've never really understood what specific skills that requires

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I thought HC was healthcare?

I assumed human capital

Healthcare is a pretty specific base of knowledge

So what would be an example of what they actually do? Something like developing and implementing an onboarding program for the client? Maybe I just haven't been exposed to enough cross-functional projects but it seems like HC is just a relatively intuitive facet of S&O

Accenture doesn't have a separate HC division. It's Strategy, MC, Tech, Digital and Operations

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