Can someone please help mentor me?

I deal with a team that I ask for help to show me how to do something after requesting a task to be done. I am happy to work on the task and learn. All they do is make sure to cover their butt by making an e-mail trail showing the bare minimum of information and expect me to get a task done. After, I tell them I need you to show me how to get the task done and shadow me in order for me to get the task done 15-20min.

I feel like I am drowning daily.

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Oh this sucks - I’m sorry you’re dealing with this. Sounds like a competitive environment potentially where providing help makes people feel vulnerable to being overshadowed or caught up with. Particularly if it’s more than one person doing this, it is a culture issue, not a you issue, which sadly is much harder to tell with.

Are you new(ish) to your role? Could you request some training/retraining in a formalized way to document where you feel you need additional support but outside the day to day structure of your work? Consider taking this to your manager with your job description in hand and pointing out specifically where you need support. Remind your supervisor you are approaching this with a growth mindset, which requires asking for the training you need.

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