{ "media_type": "text", "post_content": "Case interview question for this coming fall: major airline had a system outage on a Monday morning. How do you size the $$ damage? Hint: make sure you think about the points. 🙌🏼🙌🏼🙌🏼🙌🏼", "post_id": "57a877c0154898130045a533", "reply_count": 3, "vote_count": 49, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting", "feed_type": "crowd" }
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Case interview question for this coming fall: major airline had a system outage on a Monday morning. How do you size the $$ damage? Hint: make sure you think about the points. 🙌🏼🙌🏼🙌🏼🙌🏼

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I don't like this game... Loyal fliers will get over it, but brand damage and poor experience will impact the leisure travel segment. The cancelled flights are a sunk cost, so they should focus on discretionary travelers 😭😭

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$7?

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...

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