Ceridian? UKG? Which one and why?

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I’m assuming your referring to the core HR product. I really like UKG reporting tool Cognos very powerful and flexible tool for reporting and automation of vendor files. The core HR suite could use a UI refresh but my biggest concern is the ability to handle your organizational business rules this can use a improvement as well.

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Can you give an example of a business rule? And why they couldn’t handle if?

Like 7 yrs ago our dept went from ADP to ceridian and it had hiccups but ultimately worked out. Idk about ukg.

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I’ve used UKG at 2 different organizations, one more successfully than the other. The difference is how it’s configured- take your time and make sure you ask UKG a lot of questions. The product is good, my only issue with them is they literally answer your question, but don’t do any trouble shooting or flag any impacts you should be aware of. If you configure it properly you will like it though.

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I’ve supported both. Currently using DayForce, but starting a UKG implementation for 2023. (Did a UKG implementation in my last role as well.) Like all systems, there are portions I like (and dislike) in both of them, but overall I’ve found the support much better with UKG. (I think the content in their user community is much better as well). Feel free to message me in the app if you have any specific questions

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Scratch that, just joined and don’t have any ❤️ to do so! Did the fact that UKG is on several platforms impact your implementation? Or customer service?

Currently flirting with UKG and the customer service does not meet expectations. Nice system though.

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