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null

Checked into an Hilton at 1am after 3 cancelled flights and found that I'd just unlocked some poor guy's room. Screaming ensued.

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I called 3x to let them know I'd be late! SPG > Hilton

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Damn. Well I can't defend them for that. I would have been pissed.

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Lmao yup same thing happened to someone on my project at a Hampton. Woke up another team member...both Hispanic and they mixed up who was who

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Ask for points as compensation for your inconvenience and emotional distress

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Oh believe me, corporate is getting a long letter.. Later that night, they delivered a minifridge with someone else's moldy food 🙈

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D1, that sounds racist!

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Calling your bluff

That happens a lot. I used to work at a Hilton and it happened more often than we wanted it to.

I've heard of this....hotels can be retarded

My advice is always use e-checkin. If that's not an option call and let them know you will be late. Otherwise they will shuffle your assigned room to someone who got there before you and you will end up with the shitty room (or checked in on top of someone else in KPMGs case)

I always wondered if that happened

That's awful.. Good luck on getting some reward points 😉

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