{ "media_type": "text", "post_content": "Client system down. Charge time still? (Currently at hotel and was gonna do some time before going to client site). Need 12 hours/day everyday so trying to see how late ill be up tonight", "post_id": "58eb82022d8ed50011523508", "reply_count": 11, "vote_count": 3, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting" }

Client system down. Charge time still? (Currently at hotel and was gonna do some time before going to client site). Need 12 hours/day everyday so trying to see how late ill be up tonight

like
Posting as :
works at
You are currently posting as works at

That's their problem, not yours. They are paying you for availably as much as actual work time.

like

Think about it this way. If you were hiring a contractor to do work on a physical property, they would write penalties into the SOW if you weren't ready for them to do work. The penalties would cover loss of income (to be paid to the crew) as well as inconvenience (hotels, etc). In our world, I've never had a client push back because we billed them hours when they had a system failure. They're paying us to deliver, and if their systems are causing delays, they end up paying the hours. On the other hand, if you project leadership is pushing so hard, either it's because of a deadline (which can be possibly negotiated based on the outage) or because they feel there are efficiency issues (scoping, much?). Anyway, feel free to ask project leadership whether they want you to bill to a non-billable code for those hours, or just bill to the project. My money is on billing the client.

like

Ta-dah... there's always billable work to do 🤔😏

like

Charge if you're being productive in another way, not if you're sitting on your ass

As long as you're doing something project-related, you can still charge...

Tricky subject but would you want someone billing you if they sat around and waited for the system? If you're money answer is no every time. Why do you need 12 hours a day?

Bill that shit

^mandatory OT

Im 100% available via laptop, phone etc...yea not my fault but i need 50 billable by week end before travel

^youre right. They said to bill and review P&P's

If you're workin' you should be billin'

Related Posts

Starting a new project and I want to give SPG a shot.. Should I go with automatic SPG gold or do a challenge for Platinum. My project is only 5 weeks so not certain if I can do spg later

Any advice on how to do well when working on a project outside of your area of expertise ?

like

Classic IAH to ORD delays, able to make a prior flight due to it being delayed. Middle row back, but at least I save myself 3 hours of loitering. Little wins

like

Is it helpful for a non tech to get into Project management etc... doing CSM certification etc. Pls guide.

like

Can I trade on margin with a credit card? So trade on margin on credit? 🚀🌖 💎🙌🏼

likesmart

In all honesty, I understand people are leaving Big 4 right now because they have decent exit ops or better WLB ops, but what about people working at small/boutique firms making $100-105k as a SC/M? Is it worth it to join a Big 4 if you can potentially get a 20-30% pay increase, i.e. is the increase in salary worth the headache and travel?Deloitte Accenture PwC EY

Post Photo
likesmartfunny

applied for passport renewal at SFO consulate. VFS guys said you filled in wrong and we are sending the application back, and to refile again correctly. Got email saying it has been dispatched. However, I haven’t received the passport back till now. It’s been 10 days. I have tried following up through multiple channels. No response till now. I need to travel to india next week. any suggestions on how I can get it resolved? Their customer care phone line is charging 2.5$/min and are of no help!

like

If you work over the firm shut down.. how do you charge your hours? For example if I worked 2 hours, would 2 be client and still 6 holiday?

like

Recently lateralled to a new firm and I have mild “PTSD” from my old firm 😶 everything from the way docs are saved on the system, file naming, email writing style, team conventions etc - I keep thinking any small mistake would get me yelled at / be at the receiving end of snarky or passive aggressive emails but people at my new firm are so lovely and far from that. I’m trying really hard to move past this and my new colleagues are probably getting sick of my questions 😂 Anyone else can relate?

likefunny

Any good books recommendation on effective client communication/business writing?

like

Monday night job satisfaction survey. 1 being I am ready to punch the client, 10 being I am part of a cult called McK and would do anything for it.

like

Now with the Marriott merger, should I get one of the Marriott credit cards? I currently use my CSR for everything. Looking to see what some of your strategies are for travel cards

like

Took a later flight and got some delta credit. What should I redeem? 1) delta credit 2) amazon gift card 3) visa gift card 4) other

like

Finally emailed HR about potentially taking short-term disability or an LOA. Feeling like shit rn. I'll try to keep this updated regarding the process.

like

Is there an actual explanation as to why heartbreak makes you feel physically sick

likehelpful

Leaving my firm and need to transfer 69K Amex points. What’s the best transfer partner to consider if I already have solid balances with Delta and Marriott/SOG?

like

AA concierge key vs UA Global Services. Which is better? Anyone have both? Does Delta have something similar (invitation only status above top tier)?

like

Do you disclose your depression/anxiety as disability in job apps?

helpfullike

Just received the resume of a client's kid... Nepotism isn't overcoming this train wreck.

like

Hello! I’m new to agency side (previously marketing on client side for 8 yrs) and trying to figure out my career path in marketing at agencies. Any agency marketers in NYC available for a quick ...

Additional Posts

Monday afternoon thoughts - new week, new motivation but same old boring annoying client! #ThisLife

like
like

Hello! Anyone have recommendations of a good OBGYN in the Fairfax, VA area? I don’t have a gender preference but definitely would like someone experienced because I expect complications with my age and genetic stuff etc. I will be cross posting across other threads too.

like

just bc I saw some uneducated BCG consultant go off on affirmative action today ...affirmative action/diversity hiring doesnt tip the scale in favor of minorities, it balances the scale

Post Photo
likefunnysmart
like

I love working in the big 4. Forget the hours and focus on the amazing opportunity. I wasn't born in anything close to middle class. I will never take this opportunity for granted.

like

Guys/Gals/Other Non-gender conforming groups of people, take care of yourselves. We are all stressed and worried about our jobs, life, family, friends. Make an effort to take sometime for yourself

likeuplifting

How many days is it taking to receive H1B receipt notice? And how many days is it taking for approval in regular processing? Any recent experiences?

like

Any recommendations on courses or books on how to improve verbal and written communication skills?

like

BCG DV 🐠 - I’m discussing a move to DV. How’s the culture compared to regular BCG or McK? I’ve been soaking up info from partners & directors but I want to hear from everyone else.

like

Has anybody changed locations from SF or NY to a Lower COL city like Chicago during COVID (specifically in tech) and had their salary adjusted down? If so, how much was the decrease?

like

Is it really worth it? When I think about having a kid I get sooooo much anxiety. I fear: the extra pressure on a relationship, the cost, the decision to keep working vs quit the job, the possibility of the kid having a lifelong disorder, the physical act of being pregnant, the act of giving birth, not having any time for myself, making an 18+ year commitment, the kid turning out terrible & blaming myself, making all the decisions on how to parent, & more. Does/did anyone else feel the same?

likeupliftinghelpful

Big four recruiters contacting you about a position and then ghosting

like

I have a self sufficient child thankfully! In reading a lot of comments all over the place, I do hope folks have a better appreciation for the mental struggle low income earners have....

likesmart

CLEAR at IAD and DCA. Is it worth signing up? Lots of international and domestic travel coming up. Thoughts fish? Thanks!!

like

Guys I have a virtual interview with a company and it’s with 3 people in leadership in a little bit! Any last minute words of wisdom/advice/luck?! Could really use it!

like

Anyone here work for Stax in their Chicago office? What’s the culture and WLB like?

like

Insight on Carlton Fields in terms of work/life balance, culture, etc.?

like

I’m in my early 70s. Hanging on to a pretty easy creative job. Any thoughts on where and what to do next?

likefunny

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
Download Fishbowl to see what others are saying
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the Fishbowl app

Get realtime notifications and see
what's happening in your industry
from the palm of your hand.

For account settings, visit Fishbowl on Desktop Browser or

General

Legal