Considering a move from Delivery side of consulting to the Sales side (i.e. selling work, RFPs, opportunity/deal conversion). Been in delivery for over 20 years and feel I need a change. I get to "test drive" the role and do it for a year. Any one been on the Sales side and Delivery side for a time and have an opinion and why they like one over the other? Thanks!

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My experience:

Delivery con: get screwed when sales over promises or the PM won't manage the client.

Delivery pro: you get to focus on delivering something. Your job and task is clear.



Sales cons:
get screwed by clients and staffing (and maybe others).

clients always want one more free thing, or one more answer or approval, or just another delay. They don't know what they need and have half the budget of what they want. And many think and act like you're out to screw them. Amazed them w something unique? Good,
now price it like a commodity.

Work all weekend for a Monday proposal. Then it gets deferred a week.

Sold it? Well, staffing can't give you people.

Sales Pro: sales is king, everyone loves revenue. Your own boss in some ways. Compensation.

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This is gold!! Delivery will clean up for sales all day and Sales will open doors for Delivery. Use your skillset for which is best and take into consideration every single point above

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Have been PS in 2 software companies, SE in a 3rd, consultant at 2 firms with mix of delivery and some elements of sales and leadership. All have their plusses and minuses, but i will not go back into owning anything in sales due to steady state of last minute/emergency.

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I have seen folks make the switch (and made it myself; I do both). For your one-year trial, definitely set up channels where you can get regular, honest feedback and coaching.

In sales, client always seems happy—they are buying something! It’s new! It’s a space where you have to be comfortable not knowing all the answers or being able to get them, and make a number of assumptions to pull together a plan, etc. It’s also a space where you are trying to qualify what the client wants, their budget and other factors via a lot of indirect communication (vs delivery, which tends to be direct). I’ve seen delivery folks struggle to transition with the assumptions piece (they wont move forward without ALL the answers, all the impacted data fields, technologies, workstreams desired) and the indirect communications piece. The folks that seem to transition best understand the macro of delivery, can manage the sometimes big egos in the sales space, are creative thinkers/open to possibilities and throw away preconceived notions, are comfortable having abstract conversations, and are not fazed by getting an entire proposal ‘wrong’, throwing it out and starting over because it’s in the clients’ best interest.

Awesome that you are open to trying something new & best of luck if you take it!

smart

Agree on the certainty aspect.

I appreciate you taking the time to respond.

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