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Our goal is 10-15% of audit hours are offshored to India. 70 seems incredibly high. I think the firm’s long term goal is in the 25-30% range
While we have an office in India, we do not utilize them for our US audits. All the work is done by the assigned audit team, which, in my opinion, keeps the engagement moving efficiently even at the higher rates.
are you at a local or regional firm?
I find it hard to believe Indian outsourcing is profitable given the inefficiencies and driving domestic staff crazy and making them want to quit
Yep, monotone bots
0%
Go look up the yearly salaries for the India staff and then tell me it’s inefficient.
Physically they are about 40% in India but mentally they are 100% on Mars
Actually for gap in salary is closing fast if you want competent India staff. So that we’re not all driven crazy 🤯
Zero at BDO
That Columbus business center tho...
Oops I meant 10 (not 6). So even with inefficiencies it’s worth it.
Our goal is 20%, on the IA side
0%
I enjoy not having to do routine stuff, however, they make many mistakes. We are often told we don’t have to review their work, because they don’t want us charging the hours, yet when we don’t review, there are alway mistakes, creating more chargeable hours than if we have reviewed up front. Of course this depends on the team in India.
West coast EY uses teams in Manila. The time difference is a little easier to work with.
For GT, goal is 15-20% but in practice we're hovering around 12%.
Quality of work is very hit or miss but I think that generally falls on the senior and/or instructions given. I've had solid results overall
Really??
Seeing how one of our hours is worth roughly four of theirs, even with inefficiencies that’s hard to beat......you may spend more hours on an audit, but less total dollars overall
Agree. I actually think it makes most of my engagements worse overall.
i guess Deloitte different? heard great things about our USI group.
USI is tricky. You need to be so explicit with them but I’ve heard of some of them really being great. Unfortunately I had one that was terrible.
I like most of my India teams. Yes- it’s more hours and more US logistical and managing support, but overall, it’s still cheaper than have 100% of the work performed by US team. Goal here is 20% but we generally hit 10-15%.
Deloitte is far ahead of the other firms in Indian outsourcing. On the tax side, Indian professionals often have similar or better skills as US folks.
I’m not audit but 1 of our hours is worth 6 India hours.
Certain subgroups are good. In our data analytics team we have normally offload the simple analysis (journals and standardised testing) to our Indian team, and honestly the quality of their work is similar to that of onshore staff.