Damn…my suite award only got me a partial ocean view from no view. But there’s availability for better rooms.
These awards are useless

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Posting as :
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You select the rooms you want. If you didn’t want that or wanted a better suite, that’s on you. When you checkin, just ask for one of the better rooms.

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I’d go complain and try to get a bigger room!! Or at least ask for the suite nights back

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Yep, they are useless if you are at popular destinations/hotels

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That’s pretty typical unfortunately

I had good luck with upgrades the first year Marriott started them when they integrated with the SPG program - upgrades in the Brooklyn Marriott as well as a 7 night stay at the Marriott on Waikiki, but literally nothing after that.

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