Disney and Universal employees make around $10 per hour whereas our billable rates are 15-20 times that 🤔

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Are you implying that pressing a button and saying have a fun ride requires a 400/hour pay rate?

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Yeah I started at McDonald's. But hey I would still automate that shit and reduce the Disney staff if it doesn't hurt customer service.

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Are you saying that we deserve less?

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Attaboy D2! May the consultant in you forever thrive!

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Same job, really..... Push button. Watch rollercoaster of emotions. Eye roll the high school antics. Sometimes go along for the ride. The only difference is who's traveling lol.

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There's value in higher rates. If you're a company looking for specialized expertise now, you're not going to spend time/money to identify talent gap, recruit, train, do a 6 week project, lay them off, and take an image hit for future recruitment. Think the bigger picture. This is why we get hired into companies to do gigs at high rates. We are still lower total cost. this stuff must be in milestone training somewhere....

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Soooooo....

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That's quite hyperbolic D1

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My bill rate is more than that at more than a 55% discount

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DC1: kid you not some folks in the next province make that much flipping burgers

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Interesting D2, I definitely see my work leading to that, more of a guest self service model ultimately but you still have staff if things go awry

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@D2 they really don't frame it this way to us, but it makes sense,m from what I've seen, we are the high performers in for the quick hits to get shit done, cut out the HR lifecycle overhead. Long term though it seems we rarely help the clients help themselves?

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Depends. Sorry for the typical consulting answer. My experience have seen some clients get really reliant and comfortable with external help. At the end of the day, a person is sitting across from you making decisions at a job. So if you manage to make them look good, they will hire you back regardless of whether they actually need you. They just seem to be more comfortable with you helping them move up in their org and career.

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I think the real question is asking whether our customer value is ONLY 15-30 greater than that of a 60 second ride. Think of the countless hours of meetings, framing, drama! It reads more like a GOT script than a spin on the tea cups.😁

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*15-30

No, just food for thought, we could have 25 people pressing the button and saying have fun...and I know people who started there and made their way up to our salary bracket

Soon the guys flipping out late night fast food burgers will be making $15/HR....not sure I'm seeing your point unless it's that we should be getting more?

There was no real point, it was all more of an observation without an agenda and people seem to be reacting pretty defensively. That reaction is actually more interesting than anything else. Maybe it's the mid-week crankiness?

Pretty sure you guys got all of this wrong... We're talking about corporate side of Disney and Universal where there are many roles with the same responsibilities as the consulting counterpart. A lot of them do work pretty hard so that's why 15-20x seems a bit hard to justify.

Absolutely right, OP. Instead of 10 per ride to control lines, greet etc., you might have 2 per ride to handle emergencies. Maybe a supervisor to handle the staff. Either way, reduced headcount and service variability.

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