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They’ll usually call first. There’s no need to negotiate immediately. When they do call, express your gratitude for the offer and let them know you’d like to take some time to review the details. Once you’ve evaluated the offer, you can email them back and ask if they have some time to connect to discuss further.
Be careful...a verbal offer is not legally binding. You can gently negotiate...especially if the offer is in the ballpark. Continue to 'sell yourself and show excitement for the position and company. Once you have a written offer, you can be more assertive...even though it will be harder for them to revise the offer.
Pro
Negotiate the verbal offer - that’s why they haven’t put it in writing yet. Like others said, once it is in writing that usually means it’s been officially “approved” by someone and it’s going to be more difficult to change. They make the verbal offer so they don’t have to go through writing everything up more than once. All that being said, you can’t count on anything being certain until you have the written offer - so, for instance, wait to make any final decisions like quitting your job or turning down other offers until you have the final written offer.
I've heard that some recruiters use the verbal offers to find "cheaper labor" once the candidate counters/negotiates over the phone. Has anyone faced this?
My own experiences on this is usually they've given me a verbal offer first which then gives me room for negotiations and agreement before the final written confirmation of the offer
This was my experience at my current employer as the official offer requires approval from finance. Try to negotiate directly with the hiring manager if possible because recruiters typically don’t have decision-making authority. When you get the call from the recruiter, thank them for the offer and ask to discuss some specifics about the role with the hiring manager.
You’ll then negotiate on the call with the hiring manager. As long as you know the details on their current offer, the letter isn’t necessary. Some companies will wait until they have an agreed upon offer to route it for final approval to avoid going through the process multiple times per candidate.
Pro
This depends on the company. At my company HR says all compensation needs to go through the recruiter for new hires. As a HM, I cannot speak to the candidate about salary.
Pro
Yes, in my experience the verbal offer is where you can ask for the full benefit package and negotiate. The written offer comes after any negotiation and everything is final. The job is only final when you accept the written offer.