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Pls fix thx
Chief
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Dear Client,
Thank you so much for taking the time to attend the workshop. Your insight and input was very valuable.
As a reminder, based on the discussion that was had, the team is awaiting the necessary documents to be sent over.
Thank you once again for you time and valuable contributions. I hope to learn more from you in tomorrow's weekly status meeting.
Best regards,
Timmy, MBA Candidate
I find that people actually do stuff when you talk to them in person
Have to be very specifc and literal with feedback, like you're giving a wish to a genie, who will grant your wish, verbatim (at your expense). Example
Feedback:
Hey [analyst], can you try and write with a more positive tone? This client matches the energy you put out.
The email (!):
Hi Julie!
Thank you so much for your feedback on x!! We love to hear your perspective!! Please don't hesitate to reach out with additional comments on x!!
Have a wonderful weekend!!!
Best,
Analyst
Rising Star
No one is worse than partners. They will literally respond to 3 paragraph emails with:
"K
~ Sent from my iPhone"
"K" may at least be interpreted to mean "okay". Which, within context, may or may not make sense.
Quoting my favourite bigboss:
"🙂
- Sent from my iPhone"
This new girl spells like a kindergartner, has the grammar of a third grader, and uses the punctuation/capitalization of a middle school cheerleader texting her boyfriend.
If she's 30 something you shouldn't be referring to her as "a girl" - incredibly disrespectful. Any professional working age really
That’s so mean 😂🙊
I feel the same way about the emails my seniors send
Mine writes like they are sender a letter to the governor. Like bro chill, your petition is not pending. Speak like a normal human being.
I mean maybe go over the email before she sends it
Pro
No, I ask them to share a draft then take about 10min to make edits and add comments for them to send.
Cringe less, coach more
Rising Star
Reading this, your leadership skills seems to be a bigger problem than your junior’s emails. How about giving constructive feedback instead of bitching about them on fishbowl.
See my other comments. I have helped this consultant out with many other aspects of the project and without complaint. However, being fluent in English seems to an attribute we looked over in the hiring process. As the EM I will always help with wording and phrasing, but spelling, grammar, and punctuation are non-starters.
Rising Star
For those greener people, and if it was an important email to the client, I had them send me the email draft, I edit, and send back to them saying this is how the email should read. Then let them send it off
You were once a “junior” analyst too. Help them out.
If she’s your junior, why are you not onboarding her on proper email forms? It is your responsibility to oversee that nothing embarrassing goes to the client; make her route her emails through you, give her templates, set up feedback meetings. It sounds like you’ve been lazy doing your job
I have educated her on proper email etiquette and continue to do so. Grammarly was a great suggestion and we discussed it this morning. None the less, I believe we’re conflating proper email form and English basics
Damn I would hate to work under you.
Someone probably cringed at your emails at one point - give them helpful feedback if there is any and move on
Couldn’t agree more. I now pre-read emails before they send them. Using past/present progressive tense and writing like you talk are my two biggest pet peeves.
This is a problem with how they talk, not how they write.
I got a grammarly subscription and it really helps. Also consulting style answer first is always different than how industry people write or talk
Couldn’t you help the person out with constructive feedback?
Chief
Your senior cringes when you send an email as well. It’s cringes all the way up. At some point you have to trust your junior
I write objectively good emails. As a staff 1, my manager still double checked my emails to clients. I honestly VERY much appreciated it. You should offer the same.
Objectively “good” from a technical perspective. There were always improvements to content. I’m grateful to her for helping me, and it never took her longer than a 5 min call.
Damn, y’all really have people under you sending your emails? No wonder you don’t make nearly as much as tech