Do you find that most customers you deal with are polite? I've noticed a lot of them don't even say "thank you" after I have fixed their problem... it's disheartening

Just received an unannounced “catchup” meeting from a partner this morning...for a Friday. My performance reviews have all been great, but still makes you a little nervous...

Is it common to be faced with bitter and passive aggressive behavior from bosses/team members after putting in your 2 weeks? Been seeing a lot of that lately and I just don't get it.

There's been multiple remarks in my office saying that they wanted me on their engagement team because I'm female. I question why my gender is being considered as a factor? Thoughts? Is this sexism?

Never thought I'd ever work somewhere where I felt such a strong sense of camaraderie with my coworkers. After 11 years of hopping, I think I've finally found my place 😊

Do you use the first name of the executive team members when you see them in the office? Regardless of whether they know you or not?

I was called into HR because a coworker overheard a conversation between me and another colleague taking about cable/streaming shows that we watched or recorded. I mentioned that I recorded a few true-crime shows. My colleague jokingly said, "I hope I'm not on your hit-list!". I replied, "Not anymore." HR pulled me in to say a coworker complained about me talking about hit-lists, and they were now scared. HR wouldn't say who complained, so do I have a right to ask about the resolution to this?

Is it really that hard to say please and thank you instead of barking orders at me like a dog?

I know we are busy, I know this is my job, but dang, it is a lot more pleasant to work for the midlevels and seniors who say please and thank you and show a tiny amount of respect and appreciation.

I actively avoid working for midlevels and seniors who just bark at me, never ask, and never say thank you because it just shows they don’t care about being a half decent human.

OMG- big Tea. So there’s a mess between a big 4 consultant and someone - it’s about to be a shit show

My boss asked me to take care of some of the details of a project for her—the stuff that isn't really my area of expertise. And now I feel like a shirker because I haven't been able to finish them yet.

Have several 1:1s scheduled tomorrow with a manager and some peers at a new job (industry). Trying to not be too nervous & I already wrote out questions I want to ask to get to know them better & their jobs better. But I’m still freaking out a little. I want them to like me and for us to get along. Tips to calm down?

So embarrassed. I literally had one job to do today which was to schedule a client and give and take her paperwork when she came in. Totally called her by the wrong name today AND gave her the wrong paperwork. She was really nice about it but I feel like my boss was disappointed and I'm disappointed in myself. I don't want her to think I won't be able to keep clients straight when I start doing supervised sessions.

I have a crush on my counsellor at work. She's much older but still really gracious and beautiful. Should I go for it or is this a bad idea?

How do you deal with unwanted advances at work? (Getting hit on) A situation I can easily handle outside the office- seems to become more awkward considering your professional relationship, rank etc.

I think I’m anxious at work because of the fear of disappointing others.

Do you have tattoos on your arms and cover them up at work or no?

Is a longchamp pliage bag professional enough for a business casual client?

I recently got diagnosed with ADHD as a second year. I’ve honestly had really poor performance for the past 4 months (mistakes left and right) and I want to bring it up to my partners without making it sound like I’m unloading responsibility onto my condition. Is this even a good idea and if so, any suggestions?

Finally lost my mind after two years and told an inept superior to “shut the fuck up” in a meeting. Pretty sure I’m going to be fired after this awkwardly silent last couple hours...

Do you think terrible partners to work for know they’re terrible?

Haven’t been in a quota carrying role in 5 years and am looking to switch back into sales or sales engineering. Been in consulting and product management the last few years. Biggest hurdle will be demonstrating my ability to hit quota. Any advice for jumping this hurdle??

Just checking YTD peer utilization rate and it's less than 50%. Deal market is really slowing down..

Does anyone have anything to celebrate today? 🎉

Hi! I’m looking to see if I like NYC before I pull the trigger to move there, so I’m looking for a room or a 1br furnished in Manhattan or Brooklyn only for the month of October. Please let me know if you have any leads or are looking for a temp sublet for your place!

I have my last day this week and the joining in next firm after 15 days. Is it possible to extend my notice period by another 8-10 days in JPMC in case my manager agrees so that indo not have loss of pay. I am leading a critically important project...
The other firm I am planning to join is not letting me join early due to the BGC requirement.

H1B vs O1? What path would you rather take?

Do you have a recommended freight forwarder for competitive Ocean and Air shipping prices from China? Please include your experience in terms of their service, reliability and cost competitiveness. Thanks

I have 3 years of experience in RPA blue prims and also in power tools like power apps,power automate and power bi. Currently planning to switch to see more challenges and break them through RPA .
Could any one do a referral please .

What’s the realistic salary expectations post-pandemic for an experiential producer with 5+ years of experience and 8+ years of managerial experience (in multiple fields)?? Is everyone seeing a rise in lower paying jobs and starter roles?? Im in a role equivalent to my entry level college role which was almost 8 years ago.

Anyone have a security / bug bounty contact for New York's Excelsior Pass?

Been in FDD for 2 years and spent 2 years in audit at a separate firm previously. What would be the pros and cons of leaving for F500 Corp Dev role at the Senior Analyst level?

Will M&A tax be affected by the possible upcoming recession? I’m new and worried I could get laid off if it does

Hi all, can anyone refer me to Accenture?? I hold 3 years of experience into Human Resources - Tech & Non Tech, I’m really looking forward to join this company.

Below is the fixed CTC and Fill the in-hand post tax:-

1. 8LPA: _______
2. 10LPA: _______
3. 1LPA: _______
4. 14 LPA: _______
5. 16 LPA: _______
6. 18 LPA: _______
7. 25 LPA: _______
8. 40 LPA: _______
9. 65 LPA: ________
10. 150 LPA: _______

Don't worry, you don't have to fill all. Just answer for your favourite figure. 😅

Which firms’ accounting advisory lines aren’t just SOX work? Looks like a couple of posts here are saying that Deloitte ARAS is mostly SOX and from my own experience, EY FAAS is a mixed bag depending on market. If I want technical work, what’s the best firm to go to?

What is the %hike in Citiustech if you get a rating of 3.75 out of 5? Citiustech Healthcare Technologies

Question time!

If you (as a client) had to rate your customer support performance from 1 - 10, what score would you give to yourself?

How do you think rising inflation is affecting customer support jobs?

Today my supervisor told me "be helpful with customers, but not TOO helpful." I seriously have no idea what that means. OK though, you're the boss?

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

Imagine providing exceptional customer support, going above and beyond and yet the customer/client complained? Yep, those days are the worst.

Have you ever been the customer support that saved the day? See! Not all heroes wear capes😌

How can I find out how my customers actually feel about my service? I would really like to improve my customer service skills but it's difficult because they don't give a whole lot of feedback, even though I tell them to be honest

Are you allowed to take some time and collect yourself after dealing with a difficult customer?

In this era, 57% of customers pefer live chat that are less likely to seem scripted. I gues humans do value having connections even if it's with their support rep.

More people are jumping to social media as an effective customer service tool. Why? 1) Email support takes forever. 2) No one wants to read the help page anymore. 3) It's a hit or miss getting in contact with great sales rep

After 2 years of working as a customer service representative, a customer asked how I was.

I was blank for a while, we're prepared to answer to so many questions, but never that one, even though it sounds crazy. Thank you for caring, Carmen from California.

As a customer screamed “I’m going to get you fired!” I thought “thank you, that would be wonderful.” That’s when I realized it was time for a change. What was your last straw?

Do you prefer bots that oftentimes just provide a list of possible issues that you may have or an actual person where you can directly say what the issue is as your customer support? Let’s discuss!

What's the best piece of advice someone has given you when it comes to working as a customer service rep?

"don't take it personally" is a big true, but some days it's hard not to do it

What changes did you make that improved employee retention?

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

Did you have a great customer today? Tell us about them! Positive stories are always nice.

Does anyone work at a call center with the mindset that it’s a career? Feels like most people treat it as a temporary option while they try to make a better life.

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??