Do you keep your automatic replies internal only, or do you use for external (aka client) emails, as well? I’ve gone both ways but have noticed increasing trend to keep internal only. I have a classic situation coming up where my project was delayed, so it is now overlapping with vacation. I am very tempted to go 100% off email (colleagues/clients have my cell) but wondering if this will reflect poorly on me and the firm.

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Posting as :
works at
You are currently posting as works at

Internal only. Let the case leadership team explain/manage your absence

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Both. Don’t leave anything like that in someone else’s hands.

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This is the correct answer

uplifting

Why wouldn't you let the client know you're on PTO? I've been on the client side for the past few years and you can bet it looks worse from my perspective if a consultant doesn't have an OOO when I email them.

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Makes too much sense right

Why would it reflect poorly? Pto is pto - just add the contact info for person/people to reach out to in your absence and you'll be fine. All consultants are ultimately replaceable from a client perspective, but not being transparent can create actual optics issues if you are late to respond

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Both. I post different messages, but when I’m on vacation, I don’t want there to be any confusion about my absence.

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