Does anybody use a service to record and transcribe phone calls? I seriously hate taking notes and I feel like it would save me tons of time, but not sure if it’s kosher.

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Posting as :
works at
You are currently posting as works at

Lol ya I recognize it wouldn’t be great to record people without consent, but honestly if there were a way to get a transcript of a call into my personal notes in a way that wouldn’t let others know, I would jump on it. I don’t want to keep recordings, or even full transcripts-I just want my notes taken for me.

I guess the best solution is called being promoted and passing it down to someone else. Lol

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Op, you have learned the secret to
Surviving PA

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Huge no. 1) unless you let everyone on the phone know you’re recording you’re likely breaking wiretapping laws, 2) you’d be comprising client info using a service like that

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Ey 1: we also are supposed to delete all our emails and py files after archive. You follow those rules too?

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Had a senior do this once and about half way through the call when the client asked if she wanted them to repeat something, the senior said “no, it’s okay I have it recorded”. The client was not happy and neither were we. that senior quickly removed from the engagement.

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Yikes

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There is a digital lab tool which you can upload audio files and it will transcribe them. So just get an audio recording and upload it

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I’m interested to see how well it works haven’t actually tried it myself

Crazy idea, stop being lazy and just transcribe as they talk

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4 calls a day? Why didn’t you say so - that totally changes my opinion.

I seriously hate taking notes is what you said in your post but now it’s changed to wanting to review a transcript to ensure accuracy? You’re being lazy. It’s ok. We all do it. This is one place you can’t. Suck it up - you’ll be better for it.

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I have heard of ppl adding GADM to invites and having them take detailed notes.

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Global (Assurance) Delivery Model - it is actually GDM now but people pronounce GADM. People just use it to mean they are sending work to an SDC.

There is a tool at PwC that transcribes .mp3/.mp4 files into text using AI speech recognition. Lots of risk management surroundings it’s use, tho

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Huge no no.

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