Does Referral process lead to shortlist ? Or should I consider applying via LinkedIn? TIA

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Koi to reply kar do yaar!

Hello Tram, Hope all are doing great!
I already submitted my resume and application to American Express and was curious about whether you are in contact with your company’s hiring team. If so, it would be a tremendous help if you were able to refer me for the Customer Service position. I’m confident that your referral would go a long way toward helping me land the interview I need to get the job. Need assistance.

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