Does your office use any type of instant messaging If so, what and how do you archive it?

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My e-mail provider (Network Solutions) has an I.M. feature through the e-mail system that we use sometimes. It works well, but I'm not a big fan of using it.

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RJ set up IM that runs through their server. They retain everything so it's compliant.

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I could never understand why it needed to be archived for compliance. How is it different than a phone call or face-to-face conversation? If you're not using it for clients, then why does it matter?

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Because it's in writing, that's what makes it different than a phone call or f-f.The funny thing is that's where the burden of evidence is lightest.

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We use Skype, very compatible with outlook, can do IM, video call, and screen share

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The SEC can be relentless, the more prepared you are the better.

Hey OPPENHEIMER we have an instant messenger called Lync u have to request it

Skype for business also.

AOL IM

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