Dumb as rocks Lyft driver took a wrong turn and I'm going to end up missing my 5:35PM flight and have to take a 10:05PM flight instead. Will Lyft compensate me?

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At some point you have to accept responsibility and not try to pass the buck...

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Or the driver could just follow the fing GPS while I take a few minutes to decompress after a long week.

Deloitte going full on Deloitte mode. Keep the reputation up and douching it up.

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Still not the drivers fault. Airline recommendation 1-2 hours. TSApre and clear mean nothing - you can’t rely on the government or those services being accessible.

The driver is definitely a dumbass but who’s the dumbass that let him? The guy in the backseat that probably takes the same route to the airport every week and didn’t say anything till it was too late

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Doubtful, airline guidelines recommend you arrive 1-2 hours prior to flight; unless that wrong turn cost you an hour, doesn’t seem like you got a case except for maybe a few dollars comp for the extra drive miles for inefficient route

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They’ll probably reimburse you the excess charge compared to the optimal route.

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OP, there’s no compensation beyond what’s mentioned. I know this is frustrating but if your planning is based on everything working fine this is what happens sometimes. I do the same thing to minimize airport time but it can bite you. No need to hate on Deloitte for this, to be honest. Makes you look bad above what happened in the car. Another point to consider - if you have the need to complain about the guy not following the GPS - maybe he also had a long week? Sorry that you missed your flight that sucks but it happens in this profession.

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Airline guidelines are antiquated and don't account for TSA precheck and clear. The dumbass went north instead of south in rush hour and it took him 30 mins to turn back around because of traffic.

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A lesson on not cutting it close to the airport on the way home. Rather spend an extra 30 in the airport lounge then stressing out about missing my flight.

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@Delloitte 2... everyone checks out when in an uber part of the beauty of uber is to just use the GPS and forget about it... get over yourself

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Wow, I don’t like generalizing about firms, but the Deloitte responses in here are not doing their firm any favors.

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Deloitte 2 sounds like a douche, but deloitte 3 was spot on. Don't worry about it deloitte 3, you're just collateral damage in the generalization!

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That sucks. I feel your pain. Happened to me once before, and uber did nothing besides refund $3. Hang out at the airport bar and make the most of your 'me time'.

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This is unreasonable. How can you miss one turn and miss a flight? How long was the recovery time? (Finding another turn and get to the airport) clearly, you did not leave wherever you were on time. And yes, it does not change the fact that there was a chance that you could have made it but dont think this grants any reimbursement. However, i feel your pain

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Feel bad for...I don't know the circumstances...maybe late client meeting or something. If it was just personal choice leaving when you did...that's on you

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Whoa we have consultants here who lack empathy. OP vent at Lyft, use the force to get credits and drinks at the airport bar. Travel on Friday eve sucks anyways

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Highly doubt it.

Care to explain? I don’t think my response was bad in any way.

Yeah, doesn’t hurt to still file a complaint and request for reimbursement, regardless of all the speculations here

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