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All things points

Every week there are holes in my sheets or stains on the towels. It’s a Marriott Autograph hotel. It’s gotten to the point where I take weekly pics. How can I leverage this for more points weekly?

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You leverage for points by the 20 of you banding together and saying you'll take your business elsewhere. Theyll take notice. Ask for weekly points bonus, citing that you'd like to stay there but (your evidence) shows your experience is pushing you all away. I do some flavor of this on every new hotel and it works. You'll have an easy time with 20 people of leverage

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Yes, you should let them know each week it happens and have them fix it on the spot. Going in and demanding points with 20ppl is just a low class move. Give them a chance to fix it first

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I posted this in consulting bowl but was told to try here. I plan to write a letter to the GM. There are 7 other Marriott properties in town to choose from but this one is considered the nicest and highest category. 20 of us stay here every week but we’re considering taking our business elsewhere. How can I leverage all of my subpar experiences for more weekly points?

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What city are you at op?

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