{ "media_type": "text", "post_content": "EY People on Android: Why does Good email app go down for hours at a time with no way to get it so successfully send/receive except to wait until it randomly wants to work again?", "post_id": "588fe408d93a080010de2bc7", "reply_count": 10, "vote_count": 1, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting", "feed_type": "crowd" }
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EY People on Android: Why does Good email app go down for hours at a time with no way to get it so successfully send/receive except to wait until it randomly wants to work again?

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No bueno ? Uninstall install it is. You might want to check if your phone is limiting background data / apps.

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It "sleeps" after inactivity. you need to go to settings and tick mark the " persistent " state to keep it always on.

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Hrmmm it is checked. I unchecked it did a send receive and then re checked it did a send receive and no dice.

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Good kills me, such a terrible application. Not EY but my client email uses it. Outgoing is okay so long as I stay in the app to wait for the sent message. But the syncing with my outlook mailbox is always off, anyone know how to fix that?

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ACN1 I ditched the app and use the browser version. It's always up and ready when I need it. No notifications though, but I am not a chronic email checker.

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Toggle your wifi off and on - for some reason mine will stop updating when I get home, but the next morning as soon as I'm out of the garage, bam, 4 new emails.

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Stop using good. Download citrix secure mail, it's way better.

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^^ That's the answer. Don't know why EY IT hasn't publicized Worx more, but then again how often do their decisions make sense

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Also often client wifi blocks Good. I guess they use some kind of encryption or something that is on the filter.

Citrix Secure mail got me out in and is a great backup. Thank you for the recommendation. Good still hasn't synced since 8am yesterday

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