Fishies - let’s talk about email best practices, shall we?

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When emails start getting too dense I like to pick up the phone or walk over to the person's desk. It's amazing how a short convo can replace 30 emails.

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Besides the “Reply All” I have one:

Why don’t we all learn to summarize emails without the need of forwarding a long-ass chains with an “FYI” line on top. This is not the CIA so believe me, there is very little time to decipher lines of nonsensical feedback combined with unnecessary pleasantries.

likeuplifting

Stop with the large attachments, take a sec to Box it up!

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The title of the email should relate to what is being discussed in the body

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PLEASE READ.
Ok, I will read that email and no others from you.

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Cool it with exclamation points. Use them sparingly, like wasabi or heroin.

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Use BCC to protect innocent bystanders from egregious “reply-all’s”. Just say in the body who was BCC’d as an FYI

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Always start with "hello." The amount of junior folks who assume familiarity with relative strangers is astounding.

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Chill with the amount of bolding, highlighting, bullet pointing and red text to express some sort of urgency that only exists in your head and schedule

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Too many to list but:
Stop using "Hey there" as a greeting. And this goes all the way to top level folks. Who tf is "there"? You're not talking to a distant stranger on an empty street. Instead of the time to type "there", write the person's name.
Somewhat paradoxically, but stop with the meaningless "Thanks" replies. You know what I mean. And, the even more infuriating "You're welcome" replies to the "Thanks" replies. I might go postal some day... 😄

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Don’t email

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Don’t send them unless you have too, be clear and answer them fast when you get them. 6 people taking 2 hours to respond in a chain loses a day and a half of creative time. We spend more time emailing and talking then we do actually making work. Many times the work doesn’t even start because of slow responders so the projects kick off late.

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Best,


🤢

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As far as "Thanks," a co-worker once grew cold to me, I found out later it was because I didn't thank them. At the time I was trying to limit my emails. After that I'm 100% behind "thanks!" Emails. But I won't reply all.

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Chat me

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I hate boxed emails. Don’t make me go search for it unless it’s truly large

DO NOT REPLY ALL WITH “THANKS"

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