Folks, I ordered two indochino suits online on thanksgiving. After multiple alterations, one complete re-measurement in the store and a restitching of the jacket, the end result is not good :(

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The latest jacket is square shouldered like a boxy feel. I will go and try another fixing but this is so frustrating and probably not my recommended place to go to.

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That sucks. I had good luck but I think results are all over the place

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Love indochino shirts. Suit did not work out well for me either, tho

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I second that comment

crucial thing is to go to a physical store and get measured / alterations when suit comes in... otherwise too much of a crap shoot. Unfortunately they don’t have that many physical stores

P1, I did that. Went in to the ATL store for an hour session of measurements and they remade the jacket. Just tried the new jackets and that’s not to my liking. As I said , its boxy and feels a borrowed suit.

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Agree with PWC 1 that accurate measurements are essential, and this is probably the root cause. How did you collect the measurements back in November? Indochino’s instructional videos are very good, but the process can have a high error rate if your helper is inexperienced. Might want to find a skilled local tailor to help with measurements, and to use in the future for adjustments of off-the-rack items.

First measurement was mine and mebbe not accurate. Second measurement was in the store and the altered jacket was pathetic. The third measurement was an hour long measurement session in the store to rebuild the jacket from their store mould jackets. So tried everything my friend, not just bitching without trying every way. Suggestions on what else I could do?

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