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Need Your HR Expertise
Mmmhmmm absolutely an HR discussion! You need to understand what exactly happened and also be given retro pay starting the effective date of the promotion. This is NOT okay in my opinion.
When you were promoted, did you receive a new offer letter with your salary and start date in the new role? Or any sort of written communication around the increase and when it would go into effect?
Unfortunate truth is you will get less of a compensation increase moving around internally then going external. Especially if the move internally is not a promotion. At some companies they will just move you laterally in pay, because you applied.(it was your choice to make the move not theirs!) I say this to lots of candidates, staying too long at one company can set u back financial. That is in comparison to your worth elsewhere..
Quick note about your point: when I spoke to my boss, they shared that they had onboarded on one side of the company and transferred departments, getting a ‘demotion’ in title only, but not a pay change. The following two years they did get a promotion with a raise each time. They kicked the question up to the next level. We’ll see what happens after the holidays.
Yes, ask HR and if you have been doing the work you should ask for it to be retro back to that date.
There could be a lot of reasons why the pay change hasn’t happened.
Manager forgot to submit it.
It was submitted and payroll did not put it through or worse put it through for someone else.
Manager doesn’t really have the budget dollars until the first of the new year wanted to give the promotion in title only now.
Regardless of the possible reasons you should always feel like you can inquire with HR.
When your boss said they'd "look into it," what did they mean? They'd look into why your increase didn't go through? Or they'd look into giving you an increase? Also, did you get more work/responsibility with this promotion? Or was it in-line... meaning you leveled up in the same job?
When you were promoted, was a salary increase communicated to you? If so, then yes go to HR and ask where the hiccup may be.
Def an HR discussion, did you receive any written communication when you got this promotion about the increase?
I did recheck my company portal and did see that there was a notice of promotion change. Reading the fine print, it said (paraphrasing): ‘we have reviewed your position and will not be adjusting your compensation’. I think that my boss would have a hand in recommendations, but can’t say for sure. Regardless, it seems that withholding a pay hike was intentional. Who does this?! Will post a follow up next week.